How can we help?

Need some assistance? You can use our troubleshooting tool to diagnose an issue or make an appointment. You can also contact us for further help.

Book an appointment

Is there something wrong with your bike? We can help you. Start by contacting us.

Call us

Email us

Need help? We're here for you

We are experiencing a high volume of support requests, so we may take up to 2 days to reply.

There is no best, only better

Want to know more or cooperate with us?

We need your name, email address and order or frame number to help you. Make sure you have this information available when contacting us.

How to get in touch

ethan@freetechebike.com

Mon - Fri:9:30am-6:30pm

please contact us during opening

hours. If you can't reach us,

please send us email

852-57962592

Homekong Cycling Technology is an R & D company focusing on cutting-edge Advanced Driver-Assistance Systems (ADAS),safety and anti-theft system, dash cameras, blind-spot monitoring system, crash detection and turn signal lights for e-bikes.Cyclists are at more risk than car drivers. Our e-bike can increase their protection, decrease their injuries and even save their life. The traffic survey found that safety concern is one of the most significant barriers to cycling as a form of transportation.Our ambition is to create the safest e-bike ever in the world.